Terms of payment and delivery

Payment
Order processing is carried out on weekdays from 9:00 to 18:00.

You can pay by card in the following ways:
- using liqpay, using any MasterCard or Visa card on our website during the order process;
- using privat24, on our website during checkout.

After receiving the order paid by the card, the manager will contact you during business hours.

We cannot identify payment in the following cases:
- if it is made through the terminal without specifying any information about the payer;
- if it is made from a third party card without specifying the name of the customer;
- if the order number is not specified in the comment.

 

Delivery

Orders are sent by the company “New Mail”. We pack the goods ourselves, so you do not overpay for packaging.

Payment for delivery is charged according to the conditions of the carrier company and is fully borne by the client.

The minimum order amount is 550 UAH.
All orders are shipped only on full prepayment.

We value our reputation and pack the goods with high quality, but we ask you to check the integrity of the package at New Mail in view of the fragility of the goods.

The order is collected immediately after receipt of payment. We try to send your order as quickly as possible, but in some cases it may take up to 1-2 business days to collect the order.
Therefore, if you are limited in time, please report this to the manager, we will do our best to promptly send.

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